playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 3866911711
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is strong. Wait for a stable signal, then click "send OTP" and wait for the designated time. If you don't receive the OTP, you can reach out to the app's support team via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your current active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app without any issues.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus amounts cannot be withdrawn. Users can only withdraw the money they have earned through gaming, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are only usable in gaming and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games, but not the bonus itself. The bonus funds are separate from your winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.
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